Returns & Exchanges
At Oxford Exchange, we strive for complete satisfaction with every purchase; if you are not entirely pleased, you may return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unused condition with all tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original shipping box if possible, ensuring all original documentation and labels are included inside.
Attach Shipping Label
Download and print the prepaid return shipping label provided through the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing